Effective Date: May 22, 2017
Susan Hoff Fitness, LLC respects the privacy of our customers, partners and suppliers of products or services and clients. The purpose of this Privacy Statement is to provide you with information concerning how we collect personal information; how we use, handle and disclose collected information; and choices you may have about the ways we collect and use that information. Our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws and to offer our customers and other users of this website notice, choice and consent regarding communications for direct marketing purposes, security, data integrity, access, and enforcement with regard to personal information. “Personal information” means information that identifies you personally, either alone or in combination with other information available to us.
This privacy notice discloses the privacy practices for www.susanhoff.fitness and related sites. This privacy notice applies solely to information collected by this website and in other communications with the company, except where stated otherwise. It will notify you of the following:
- What information we collect;
- With whom it is shared;
- How it can be corrected;
- How it is secured;
- How policy changes will be communicated; and
- How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We collect three different types of data: non-identifiable basic information, non-identifiable cookies, and information (name, email) that you choose to give us through filling out our “Contact Us” form and other forms on our website pages.
We Collect Non-Identifiable Basic Information: We collect click-stream data, HTTP protocol elements, and search terms. We use these data for research and development, system tracking, and helping visitors reach the right page. We use these data ourselves, and we share aggregated data with our clients. These data are non-identifiable. This means we can’t (and have no interest in trying to) identify any individual person via these data. We collect this data from analytics systems such as Google Analytics, Hotjar. We use this data to help improve our site and our clients’ sites
We Collect Non-Identifiable Cookie Information: We collect HTTP cookie data. “Cookies” are explained below. Again, we use these data for research and development, system tracking, and helping visitors reach the right page. We use these data ourselves and we share aggregated data with our clients. Our cookies are non-identifiable, meaning we can’t (and don’t want to) identify you or any individual person via these data. We collect these cookie data to help improve our web site and our customers’ experience.
We May Collect Personal Information: We may collect personal information from you when you request information about a product or service, purchase a product or service, or otherwise elect to participate in an activity. If you contact us directly, such as through customer service, we may request information so we can respond to your question or comment and/or validate your identity. We may also collect information sent to us through your web browser. The information we collect may include, but is not limited to, your name, e-mail address, IP address, billing and/or shipping address, phone number, payment account information, and other information about you submitted to verify who you are or to prevent fraud. If you call us, we may collect personal information you knowingly and voluntarily provide through your contact with our customer service representatives.
We are the sole owners of the information we collect from you on this site and in your other communications with the company, including at the time of a sale in order to complete your transaction and deliver products and services. We only have access to and collect information that you voluntarily give us via email or other direct contact from you such as by phone or on one of our web pages. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as is necessary to fulfill your request for information or for our own marketing purposes (e.g., to ship an order, or to inform you about our promotions).
We may in the future collect information that is typically not personally identifiable through the use of web technologies, including without limitation “session cookies,” and “persistent cookies.” As the Internet evolves, we may implement and use different types of technologies for this purpose. Web technologies may be placed on this site directly by us or by third party providers, and we or third party providers may place web technologies on behalf of the partner whose branding appears on this website or its service providers and allow that partner to utilize the data collected. This information will be used to enhance your use and experience with this website, for marketing analysis, for targeted and display advertising, and for quality improvement purposes. We may collect your IP address through web technologies.
What Are “Cookies”? A cookie is a piece of information sent to a browser by a web server. The browser then returns that information to the Web server. This is how some Web pages “remember” your previous visits; for example, an e-commerce site might use a cookie to remember which items you’ve placed in your online shopping cart. Cookies can also store user preference information, log-in data, etc. Cookies let sites provide you with tailored information.
Session Cookies. A “session cookie” is a temporary cookie that expires when you close your browser. A session cookie assigns a randomly-generated, unique identification number to your computer when you access this website. Assigning your computer a number facilitates the proper functioning of the features of our website by permitting us to maintain a persistent “state” for your session, such as maintaining the contents of your shopping cart during checkout.
Persistent Cookies. Unlike a session cookie, a “persistent cookie” does not expire when you close your browser. It stays on your computer until the expiration date set in the cookie (for example, at the end of a calendar month) or until you delete it. Persistent cookies can be used to “tag” your computer so that the next time you visit (or someone using your computer visits), our server will recognize you, not by name, but by the “tag” on your computer. This will enable us to provide you with a personalized experience even if we do not know who you are. It will also allow us to collect more accurate information about the ways people use this website, for example, how people use this website on their first visit and how often they return.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided below:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- See how we have shared your information
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees and our third-party business partners who need the information to perform a specific job (e.g, to contact you for billing, customer service, or promotional purposes) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Notification of Changes
This website and our goods and services are not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use this website unless supervised by an adult. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children as such term is defined by applicable laws. If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by e-mail at firstname.lastname@example.org and we will take reasonable steps to remove that information from our databases.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.
How to Contact Us
- By Phone: You may contact us by phone at +1 707.968.9229
- By Email: You may contact us by e-mail at email@example.com
Please specify “Privacy Question” in the subject line to help us to expedite our review of your e-mail. You may write to us in your own language.